Reference

Understand the Rules Before You Start

These legal terms set out how banteng6 operates, what we expect from you, and what you can expect from us — covering account conditions, data handling, wallet use via DANA, OVO, and GoPay, and eligibility based on local law.

Account eligibility by local lawDANA, OVO, GoPay wallet conditionsData and privacy rightsTerms updated without prior noticeIndonesia-region access only

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POLICY CONTACT PATHS

Reach Us for Legal and Account Questions

If you need to raise a legal concern, request a copy of your account data, or ask about how we handle your wallet information — including transactions processed through DANA, OVO, or GoPay — our support team is the right starting point. Players in Palembang and across Indonesia can reach us through live chat, email, or the in-app message feature on mobile. We respond to formal legal and data requests in writing via email.

Team online

Live Chat

Open live chat from the account dashboard on desktop or mobile. This is the fastest path for account-related legal questions and wallet transaction disputes.

Email Support

Send formal legal requests, data access queries, or written complaints to our support email. We handle written requests in the order they arrive and respond in English.

In-App Messaging

Use the message feature inside the banteng6 mobile app to flag account or policy concerns directly. Available on both Android and iOS devices.

Browse Our Legal Position and Account Conditions

banteng6 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on banteng6, you agree to these terms in full. Your account is personal — you cannot transfer it, share it, or operate multiple accounts. All deposits processed through DANA, OVO, or GoPay are subject to the transaction conditions of those respective e-wallet

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providers in addition to our own platform rules. Withdrawals follow a verification step: we confirm the wallet used for deposit matches the one used for withdrawal, and your account identity must be verified before any funds are released. We do not process payments to third-party wallets
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or unverified accounts. All wallet transactions are recorded against your account history, which you can review at any time through the account dashboard. Eligibility to access banteng6 depends entirely on where local Indonesian law permits such platforms to operate — if your region restricts access, the
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platform may be unavailable to you. We reserve the right to suspend or close accounts that breach these conditions without advance notice. If you have questions about a specific transaction or account status, reach our support team through the channels listed on this page. These terms
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apply regardless of which device or browser you use to access the platform.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Data, Security and Your Account Rights

We handle your account data with a clear purpose: to process your transactions, verify your identity, and maintain account security. We do not sell your data to third parties, and we do not use your wallet details — whether DANA, OVO, or GoPay — for any purpose outside processing your account transactions. You have the right to request a copy of the data we hold on you, and to ask us to correct inaccurate records. If you want to close your account, contact support and we will walk you through the process, including what happens to your wallet records after closure.

Data Retention

We retain account and transaction records for as long as required under applicable law. After account closure, data is held for a defined retention period then securely deleted.

Cookie Use

We use session cookies to keep your account active during play and analytical cookies to improve the platform. You can manage cookie preferences through your browser settings at any time.

Account Security

All account sessions are protected by SSL encryption. We recommend enabling OTP verification on your account — this adds a confirmation step each time you log in from a new device.

Data Access Requests

To request, correct, or delete your personal data, contact us via email. We aim to respond to data access requests within a reasonable timeframe as required by applicable law.

Common Questions About Our Legal Terms

These answers cover what we get asked most about our terms, data handling, account eligibility, and wallet conditions. If your question is not listed, reach our support team directly via live chat or email.

Account access depends on local Indonesian law and the region you are in. Where local law does not permit access to platforms like banteng6, the site may be blocked or unavailable to you.

We collect the information you provide during registration, your transaction history including DANA, OVO, and GoPay wallet records, and session data used to maintain account security.

Yes. Send a written request to our support email and we will provide a copy of the personal data we hold on your account within a reasonable timeframe as required by applicable law.

Every DANA, OVO, or GoPay transaction is logged against your account with a timestamp and amount. You can view your full transaction history in the account dashboard at any time.

We reserve the right to suspend or close accounts that breach our terms. This includes using multiple accounts, mismatched wallet details, or providing false identity information during verification.

Contact support via live chat or email to request account closure. Your wallet records are retained for the legally required period, then securely deleted. We will confirm the process in writing.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Understand the Rules Before You Start

Reach Us for Legal and Account Questions

Live Chat

Email Support

In-App Messaging

Data, Security and Your Account Rights

Common Questions About Our Legal Terms

01 Who can open an account on banteng6?

02 What data does banteng6 collect from my account?

03 Can I request a copy of my personal data?

04 How do wallet transactions appear in my account records?

05 Can banteng6 close or suspend my account?

06 How do I close my account and what happens to my data?

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